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FAQ

Frequently asked questions about VoiceStats.

Why isn't VoiceStats counting my voice time?

Make sure you spend at least 30 seconds in voice channels and check the statistics after leaving the channel.

What is VoiceStats default prefix?

VoiceStats' default prefix is: /

How can I add VoiceStats to my server?

Click here to invite VoiceStats to your server. For more help, click here.

Does time spent in the server's AFK channels count?

Time spent in the inactive (AFK) channel set in your server settings is not counted by VoiceStats.

Where can I vote for VoiceStats?

Click here to vote for VoiceStats.

VoiceStats commands are not visible/usable?

If the slash commands are not visible on a server where you added VoiceStats, you might not have added the bot correctly. Try re-inviting the bot to your server: Invite Bot. If you still cannot see the slash commands, ensure your server does not have more than 50 bots. Discord supports slash commands for up to 50 bots. If users on your server cannot see or use the bot’s slash commands, ensure the Use Application Commands permission is enabled in their roles.

Use Application Commands

If users on your server still cannot see or use the bot’s slash commands, go to the server settings under the Integrations section, select VoiceStats, and make sure the @everyone and #All Channels settings are enabled.

Integrations

Server Stats and Server Users Graph Statistics Are Not the Same

In the /server stats command, for example, 10 unique users may appear over the last 30 days, but in the /server users graph command, only 7 unique users may be shown. The reason for this is that the Server Users Graph does not sum up all unique users over that time period. Instead, it plots the number of unique users for each time interval in the graph. In the example given, if those 10 unique users were not in voice channels during the same time interval and only up to 7 unique users were present at any given time, this discrepancy occurs. Therefore, this is not a bug. While developing the command, I initially thought it was an error, but after understanding the situation, I wanted to add this explanation to the frequently asked questions so that other users wouldn’t encounter the same confusion.

My question isn't here, what can I do?

If your question isn't here, you can join our support server and ask in the help channel.

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