Introduction & Definitions:
"VoiceStats", "We", "Us", "Our" refer to the team that develops and operates VoiceStats.
"Service", "Services" means all services we provide, including but not limited to the VoiceStats Discord bot, our website and dashboard, and Premium features.
"You", "User" means anyone who uses the Services.
"Server Administrator" means a server owner, or a user granted permission to manage VoiceStats within a Discord server.
"Premium" means VoiceStats' paid features, made available through Patreon or another provider we designate.
"Discord" means the Discord platform and its related services.
By accessing or using the Services, you acknowledge the data practices described in this Privacy Policy.
Information We Collect:
We collect data from your Discord account and servers that is accessible through the Discord API and necessary to provide the Services, such as identifiers for users, servers, channels, and roles, along with usernames, avatars, and other related metadata. We process voice channel activity to calculate usage statistics, but we do not record, store, listen to, or transcribe voice channel audio. Through our website and dashboard, we also collect data such as your IP address, browser and device information, and interaction events. If you subscribe to Premium, we collect your Patreon user ID.
How We Collect Data:
We collect data through your interactions with the Services, the Discord API, and connected third-party services, such as Patreon's API for those subscribed to Premium.
Cookies:
Our website and dashboard use cookies to keep you signed in and to provide core functionality. You may disable cookies through your browser settings, though this may affect how some features work.
How We Use Data:
We use the data we collect to provide, secure, and improve the Services, and for basic analytics purposes.
Information We Share:
We do not sell your personal information, nor do we trade it away to third parties. We may share limited data with service providers who help us operate the Services, or disclose it where required by law. Certain information, such as statistics, leaderboards, and giveaway participation or results, may be visible to other members and administrators of a server, depending on that server's settings.
Third-Party Services:
The Services depend on and interact with third-party platforms, including but not limited to Discord and Patreon. Each of these platforms maintains its own privacy policy and terms, and we bear no responsibility for how they process your information.
Data Storage & Security:
We apply reasonable technical and organizational safeguards to protect your data and limit access to personnel who need it to operate the Services. No internet-connected system can be guaranteed to be completely secure, and we cannot be held liable for data loss or a breach that occurs despite our reasonable efforts to prevent it.
Data Retention & Your Rights:
We keep data only for as long as it's needed to deliver the Services. You may request access to, correction of, or deletion of your data by contacting us through our support server, where we verify that you are the account holder before processing the request; this is completed within 30 days. Certain information may remain temporarily in backups, or be retained longer where reasonably necessary for security, abuse prevention, or a legal obligation. Removing VoiceStats from your server stops new data from being collected there, but existing data is not automatically deleted and must be requested separately.
Children:
The Services are not directed at children, and you must meet the minimum age Discord requires in your country to use them.
Changes to This Privacy Policy:
This Privacy Policy may be revised from time to time; any revision takes effect as of the date shown at the top of this page. Continuing to use the Services after a revision is published means you accept the revised policy.
Contact Us:
Email: [email protected]
Discord: VoiceStats Support Server